Well made
"The materials are beautiful, and the heating side of it spot on. I do wish it had an on button or at lease a light to signal it is on. That would be helpful, but more importantly it would alert me to know it is turned off. A feature that would time it, with an auto turn off would also be great. I'm disappointed that after calling customer service and leaving a message-twice, that NO ONE RETURNED MY CALL. I had a question on size and proportion of foods for recipes, since there are numerous pan sizes. Not good to ignore customers!. . esp at the price of investment for your products."